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Michigan Auto Dealers Combat Rising Fraud Amid Tariff Challenges

Auto dealership in Michigan with customers and security measures in place

Detroit, Michigan, October 9, 2025

News Summary

Auto dealers in Michigan are adopting stricter safeguards to tackle a surge in identity fraud, exacerbated by tariff issues in the automotive sector. The industry reported over $7.9 billion in losses due to fraud in 2023, with synthetic identity fraud increasing significantly. Dealers like Matick Automotive Group and Village Ford are implementing rigorous verification processes to protect against fraudulent activities, while rising fraud insurance costs and the potential impact of new tariffs on auto parts further complicate the market.

Detroit, Michigan – Auto dealers across Michigan are implementing new safeguards to combat the rising tide of fraud amid significant tariff challenges and ongoing changes within the automotive sector. The recent meeting of the Michigan Association of Certified Public Accountants’ automotive branch revealed that the dealerships are showcasing resilience in the face of evolving management changes and cutbacks from domestic automakers.

One notable example is Katie Bowman Coleman, an auto dealer who recently fell victim to customer identity fraud. This incident resulted in her losing a vehicle valued at $8,000 when it was discovered that the customer’s identity was fraudulent. While most of the losses were covered by the dealership’s fraud insurance, Coleman still faced additional expenses from deductibles and legal fees.

On a national scale, the auto industry is grappling with an increasing level of customer identity fraud, which has cost dealers over $7.9 billion in 2023, according to data from Point Predictive. This year, there was an alarming 98% increase in fake-identity fraud, leading experts to warn that these costs are often passed down to consumers. As a result, legitimate customers are now subjected to more rigorous verification processes due to the rising fraudulent activities.

Victims of identity theft face severe credit damage, which has raised the alarm among industry leaders. According to Point Predictive’s findings, synthetic identity fraud has seen its highest rates in Detroit, exhibiting a 57% increase in 2023. This form of fraud creates a blend of real and fabricated personal information, resulting in more complicated detection efforts.

Furthermore, reports from TransUnion indicate that auto lenders are the most targeted sector for synthetic identity fraud, which can occur both in-person and online. By the fourth quarter of 2023, there was a significant spike in synthetic identity application attempts, with one in every 120 auto loan applications being flagged as suspicious. Criminals have evolved their strategies, utilizing realistic fake IDs alongside synthetic identities to exploit the system.

In response, many dealerships are enacting strict verification processes. Matick Automotive Group has begun accepting only original documents and utilizing black light tests to prevent fraud. Other dealerships, like Village Ford, have implemented rigorous measures for verifying customers coming from outside the state. Additionally, Gordon Chevrolet employs software for identity verification that includes a five-question quiz for transactions.

In light of recent fraudulent activities, representatives from various auto dealerships are investing in fraud detection training and have developed cautious sales protocols. However, rising fraud incidences have resulted in a notable increase in fraud insurance costs, which have surged by up to 20% over the past five years. Dealerships are now increasingly skeptical and more willing to decline sales if they suspect potential fraud.

Compounding these challenges are discussions led by Governor Gretchen Whitmer and Representative Debbie Dingell regarding the impending impacts of a new 25% auto parts tariff. Economists warn that these tariffs could result in a considerable decrease of 700,000 unit sales of new cars, as vehicle prices are expected to significantly rise. The costs of vehicles manufactured in the U.S. could soar by $3,000, while those produced in Canada or Mexico may increase by over $6,000.

The uncertainty associated with tariffs is not only affecting planning for dealerships but is also predicted to decrease the availability of affordable vehicles in an already tightening market. In response to these challenges, Mitchell’s Auto Group is encouraging proactive measures to mitigate customer concerns during this turbulent time.

Frequently Asked Questions

What challenges are Michigan auto dealers facing currently?

Michigan auto dealers are facing challenges due to rising fraud and tariff difficulties, impacting management changes and operational viability.

How much did customer identity fraud cost the auto industry in 2023?

Customer identity fraud cost the auto industry over $7.9 billion in 2023.

What percentage increase was observed in fake-identity fraud in 2023?

There was a 98% increase in fake-identity fraud in 2023.

What measures are dealerships taking to combat fraud?

Dealerships are implementing strict verification processes, investing in fraud detection training, and utilizing technology to safeguard transactions.

What are the potential impacts of the new auto parts tariff?

The new 25% auto parts tariff could lead to a 700,000 unit sales decline of new cars.

Key Features Summary

Feature Description
Identity Fraud Losses Over $7.9 billion in costs faced by the auto industry in 2023.
Fraud Increase 98% increase in fake-identity fraud reported in 2023.
Synthetic Identity Fraud Detroit exhibited a 57% increase in synthetic identity fraud, complicating detection.
Tariff Impact Potential 700,000 unit sales decline for new cars due to 25% auto parts tariff.
Fraud Insurance Costs Increase of up to 20% in fraud insurance costs for dealerships over five years.

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Additional Resources

STAFF HERE NOVI WRITER
Author: STAFF HERE NOVI WRITER

The NOVI STAFF WRITER represents the experienced team at HERENovi.com, your go-to source for actionable local news and information in Novi, Oakland County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Motor City Comic Con, Michigan State Fair, and Novi Home and Garden Show. Our coverage extends to key organizations like the Novi Chamber of Commerce and Novi Community Foundation, plus leading businesses in automotive, technology, and manufacturing that power the local economy such as Gentherm, Stoneridge, and Daifuku North America. As part of the broader HERE network, including HEREDetroitMI.com, HEREGrandRapids.com, HERENorthville.com, and HEREPlymouth.com, we provide comprehensive, credible insights into Michigan's dynamic landscape.

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