April 23, 2025

Northwell Health Innovates Patient Care with AI Technology

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News Summary

Northwell Health is piloting an AI-powered case management solution in collaboration with Ascertain, aimed at reducing administrative tasks for healthcare professionals. The initiative is expected to enhance patient care by allowing nurses and case managers to focus more on their patients rather than paperwork. With funding from Ascertain and participation in the Aegis Digital Consortium, Northwell seeks to innovate how AI is applied in healthcare, despite facing challenges with technology integration in existing systems.

Northwell Health Takes a Step Toward the Future with AI in Patient Care!

Exciting news is buzzing around Northwell Health as they’re piloting an AI-powered case management solution developed in collaboration with the innovative startup Ascertain. This partnership is turning heads because it’s designed to help nurses, case managers, social workers, and other dedicated staff focus less on paperwork and more on what really matters—providing top-notch patient care!

Why Go AI?

Mark Solazzo, a leading figure in the healthcare giant, highlighted the need for smart automation to allow healthcare professionals to redirect their attention to patient care. His sentiment resonates with many in the field—reducing the time spent on administrative tasks is imperative. After all, who wouldn’t want to spend more time with patients rather than sorting through mountains of paperwork?

What is Ascertain Bringing to the Table?

Ascertain’s technology isn’t just random tech thrown together; it specifically addresses the complex challenges faced by healthcare organizations trying to navigate the tumultuous waters of contemporary healthcare. They recently wrapped up a significant round of funding, raising $10 million in Series A funding with backing from Deerfield Management, and Northwell Health itself is a proud investor.

As a member of the Aegis Digital Consortium—comprising a collective of 11 major health systems—Northwell is gearing up to innovate how AI is utilized in healthcare. The consortium focuses all its brainpower on enhancing AI technology to benefit patients and healthcare workers alike.

Shining a Light on Case Management

Currently, it’s a tough situation for case managers. They are spending up to an astonishing 60% of their time on manual administrative tasks. That time could be better spent on critical care planning and efficiently managing high-risk patients. With over 100,000 unfilled positions in case management and administrative roles, the U.S. healthcare sector is feeling the crunch. The urgency to improve operational efficiencies is palpable!

What’s Ascertain’s Role?

Leading the charge at Ascertain is Mark Michalski, M.D. He, with his experience at Mass General Brigham AI and even Amazon, is committed to leveraging AI solutions to alleviate the burden from healthcare workers. Ascertain is stepping into Northwell’s hospital discharge planning process, automating components to streamline operations and improve patient experiences.

Facing Challenges

However, not everything is smooth sailing. Broader adoption of AI solutions is facing hurdles, primarily due to the fragmented nature of electronic health record (EHR) and payer systems that make integrating new technology tricky. Despite these challenges, Northwell Health is resolute in finding AI solutions that improve not just operational efficiency but also the overall patient experience.

More Than Just AI!

Northwell’s ambitions go beyond just this partnership. The group’s operating revenue was a hefty $16.9 billion in 2023, showcasing the substantial investment flowing into healthcare innovation. They’ve initiated several other ventures, including Optain—a retinal scanning company—and Neuvotion, which is making strides to help restore movement for paralysis patients.

Big Players in the AI Game

Northwell’s initiatives mirror trends seen across the nation. For instance, New York-Presbyterian has ambitious plans to raise $2 billion by 2028 for investing in new technologies, including AI. Other leading hospitals, such as Mount Sinai and NYU Langone, aren’t sitting idly either—there’s a clear trend toward investing in AI for clinical and administrative applications. Projects abound that focus on improving disease detection, treatment effectiveness, and overall efficiency in patient care.

Looking Ahead!

As Northwell Health continues to forge ahead, the collaboration with Ascertain could signal a major shift in how healthcare organizations operate. With AI stepping into the spotlight, the future of patient care looks a bit brighter. It seems like we are just on the brink of revolutionary changes in healthcare management, and everyone is eagerly watching how these innovations will unfold.