News Summary
The Texas Department of Information Resources has awarded a Cooperative Contract to CGI, enhancing public sector operations across the state. The contract, effective immediately, will provide state and local entities with access to CGI’s Software-as-a-Service solutions for Enterprise Resource Planning and case management, aimed at fostering digital transformation and efficiency in government services.
Austin, Texas
Austin, Texas – The Texas Department of Information Resources (DIR) has awarded a Cooperative Contract to CGI, a global information technology and consulting firm, marking a significant step to enhance public sector operations across the state. Announced on December 11, 2025, and effective immediately, this contract provides state and local government entities across Texas with streamlined access to advanced Software-as-a-Service (SaaS) solutions for Enterprise Resource Planning (ERP) and case management. The agreement is designed to offer a scalable mechanism to standardize and accelerate the adoption of critical digital capabilities, fostering greater efficiency and transparency throughout Texas’s public sector.
Streamlining Government Operations Statewide
This cooperative contract empowers a wide range of Texas public entities, including state agencies, local governments, public education institutions, and other eligible public organizations, to efficiently procure CGI’s specialized commercial off-the-shelf (COTS) software and related services. By leveraging the DIR Cooperative Contracts Program, these entities can bypass complex and fragmented individual procurement cycles, simplifying the process of acquiring modern software solutions. The primary objective is to drive comprehensive digital transformation initiatives, improve critical data integration across various departments, and significantly enhance citizen engagement by providing more responsive and accessible government services statewide. This centralized approach aims to reduce administrative burdens and accelerate the implementation of vital technological upgrades.
Key Solutions for Modern Government
Under this contract, CGI will offer two of its flagship, market-leading solutions tailored for the unique requirements of the public sector. The first is CGI Advantage, a comprehensive SaaS ERP solution. This robust platform is specifically designed to manage essential government operations, encompassing critical functions such as financial management, human resources, budgeting, and procurement. Its implementation allows agencies to modernize their back-office systems, enhancing operational transparency, strengthening internal controls, and improving overall accountability. The second key offering is CGI Transcend, a SaaS case management solution. This platform is primarily tailored for health and human services agencies, enabling them to support enhanced service delivery, foster better collaboration among teams, and facilitate data-driven decision-making for managing complex, high-volume programs effectively. Both solutions are built to address the unique needs of the public sector, aiming to foster greater efficiency and effectiveness in public service delivery across the state, ultimately benefiting Texans.
Comprehensive Support Services Included
Beyond the provision of software licenses, the DIR cooperative contract also encompasses a full range of professional services essential for the successful implementation and ongoing support of these advanced solutions. CGI will provide critical services including meticulous implementation and configuration, expert project management, in-depth business analysis to tailor solutions to specific needs, and robust technical support. This comprehensive, end-to-end delivery model is designed to ensure that public sector organizations receive the necessary expertise and assistance to seamlessly integrate these new digital tools into their operations and maximize their value over time, ensuring a smooth transition and sustained benefits.
Broader Impact and Eligibility
The establishment of this statewide contract provides a crucial scalable mechanism for Texas entities to standardize their technology infrastructure, which is vital for achieving long-term operational efficiency and realizing significant cost savings. While the primary focus of this contract is on public entities within Texas, eligible public entities outside the state may also participate. This participation is facilitated through established cooperative purchasing agreements with DIR, thereby expanding the potential reach of these government-centric solutions beyond state borders. It is important to note that resellers are not available under this contract, indicating a clear preference for direct engagement between CGI and public-sector buyers through the DIR channel, ensuring direct support and accountability. This initiative aligns strategically with ongoing efforts across the state to embrace comprehensive ERP modernization and proactively adopt advanced SaaS solutions. These efforts recognize the substantial potential of such technologies to enhance service quality, optimize resource allocation, and ultimately deliver greater value for the benefit of all Texans. The Texas Department of Information Resources, a key leader in the state’s technology strategy, plays a pivotal role in protecting state technology infrastructure and offering innovative, cost-effective solutions for all levels of government. This contract further solidifies CGI’s long-standing partnership with the State of Texas, reinforcing its unwavering commitment to supporting government innovation and delivering constituent-focused services that meet evolving public needs.
Frequently Asked Questions (FAQ)
- What is the purpose of the new contract between CGI and the Texas Department of Information Resources?
- The contract provides Texas state agencies, local governments, public education institutions, and other eligible public entities with streamlined access to advanced Software-as-a-Service (SaaS) solutions for Enterprise Resource Planning (ERP) and case management.
- When was this contract announced?
- The contract was announced on December 11, 2025.
- What specific software solutions will CGI offer under this contract?
- CGI will offer CGI Advantage, a SaaS ERP solution for finance, human resources, budgeting, and procurement, and CGI Transcend, a SaaS case management solution primarily designed for health and human services agencies.
- Who is eligible to utilize this contract?
- Eligible entities include Texas state agencies, local governments, public education institutions, and other public entities within Texas. Public entities outside Texas that have established cooperative purchasing agreements with DIR are also eligible.
- What are the key benefits for Texas government entities?
- Texas gains a scalable mechanism to standardize and accelerate the adoption of SaaS ERP and case management capabilities, helping to drive digital transformation, improve data integration, and enhance citizen engagement across the public sector ecosystem statewide.
- Does the contract include implementation and support services?
- Yes, in addition to software solutions, CGI will offer a full range of related services, including implementation, configuration, project management, business analysis, and technical support.
Key Features of the CGI Texas DIR Cooperative Contract
| Feature | Description | Scope |
|---|---|---|
| Contract Awardee | CGI, a global information technology and consulting firm. | Nationwide (CGI is global) |
| Contracting Entity | Texas Department of Information Resources (DIR). | State-level (Texas) |
| Announcement Date | December 11, 2025. | State-level (Texas specific announcement) |
| Primary Solutions Offered | CGI Advantage (SaaS ERP for finance, HR, budgeting, procurement) and CGI Transcend (SaaS case management for health and human services). | Nationwide (product availability), State-level (contract application in Texas) |
| Eligible Entities | Texas state agencies, local governments, public education institutions, and other eligible public entities within Texas. Also, eligible public entities outside Texas with established cooperative purchasing agreements with DIR. | State-level (Texas primarily, with provisions for out-of-state via agreements) |
| Included Services | Implementation, configuration, project management, business analysis, and technical support. | State-level (Texas specific services) |
| Key Benefits | Scalable mechanism to standardize and accelerate adoption of SaaS ERP and case management capabilities, advancing digital transformation, data integration, and citizen engagement. | State-level (benefits for Texas) |
| Procurement Method | Direct purchase through DIR’s Cooperative Contracts Program; no resellers available. | State-level (Texas DIR program) |
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