CGI Secures Contract to Modernize Texas Government Operations

Austin, Texas – In a recent development poised to significantly impact government operations across the state, CGI has secured a crucial Cooperative Contract with the Texas Department of Information Resources (DIR). This agreement provides Texas state and local governments with a streamlined, standardized, and accelerated mechanism to adopt Software-as-a-Service (SaaS) Enterprise Resource Planning (ERP) and case management capabilities. The contract, announced on December 11, makes CGI’s specialized government-focused solutions directly accessible to eligible public-sector organizations, aiming to modernize back-office operations and enhance citizen services across the state.

Advanced SaaS Solutions Streamline Texas Government Operations

Under the new Cooperative Contract, CGI will offer two of its flagship SaaS solutions: CGI Advantage and CGI Transcend. CGI Advantage is an ERP platform specifically designed for government entities, supporting essential functions such as finance, human resources, budgeting, and procurement. This system is intended to help agencies modernize their existing legacy back-office systems, improving transparency and control over their operations.

Complementing the ERP offering, CGI Transcend is a SaaS case management solution. It is primarily tailored for health and human services agencies, designed to support service delivery, foster collaboration, and enable data-driven decision-making within complex, high-volume programs. This platform aims to automate manual processes, connect data across various programs, and provide caseworkers with a comprehensive view of the individuals and families they serve, ultimately improving outcomes for citizens.

Texas’s Digital Transformation Efforts Supported by New Contract

The Texas Department of Information Resources (DIR) established the Cooperative Contracts Program to provide state and local governments, public education institutions, and other public entities with cost-effective and efficient access to technology solutions. The program simplifies the procurement process by offering pre-negotiated contracts with vetted vendors, eliminating the need for each agency to undertake lengthy and fragmented procurement cycles.

This contract aligns with Texas’s ongoing efforts towards digital transformation. State and local governments are increasingly prioritizing cloud-based solutions to enhance efficiency, reduce costs, and address challenges posed by outdated systems and staffing limitations. SaaS models, like those offered by CGI, reduce risk for government organizations by providing robust security infrastructure, regular updates, and full infrastructure management, allowing agencies to focus on their core missions.

Scope of Services and Implementation Details

Beyond providing software licenses, the DIR contract with CGI encompasses a broad range of professional services crucial for successful implementation. CGI will deliver expertise in areas such as implementation and configuration, project management, business analysis, and ongoing technical support. This comprehensive approach underscores CGI’s role as an end-to-end technology and professional services provider, ensuring that the deployment of these solutions is not limited to product distribution but includes full lifecycle support.

The contract is immediately effective and available to a wide array of eligible entities across Texas, including state agencies, local governments, and public education institutions. This widespread accessibility is expected to facilitate a more uniform adoption of modern ERP and case management systems across the state, leading to greater operational consistency and improved service delivery for Texans.

Benefits of the Cooperative Contract Model for Texas

The DIR Cooperative Contracts Program plays a vital role in enabling state and local entities to acquire necessary technology efficiently and economically. By aggregating demand, DIR negotiates favorable prices and terms, ensuring compliance with state procurement rules and offering the best value. This model reduces administrative burdens for individual agencies and provides access to a catalog of competitively bid and awarded master contracts.

The adoption of SaaS ERP and case management systems through this contract is expected to bring several key advantages to Texas government entities. These include enhanced data security, improved system performance, increased scalability, and the ability to simplify citizen access to public-sector services. Furthermore, the predictable subscription model of SaaS solutions helps agencies manage their budgets more efficiently by encompassing hosting, application services, updates, and support within a fixed annual cost.